Case Study: Jersey Mike's achieves consistent brand standards during expansion with Jolt

Maintaining Brand Standard Consistency During Expansion

Brett Lewis, a Jersey Mike’s franchisee in Lehi, UT managing seven stores, struggled to maintain brand-standard consistency, develop frontline leaders, and hold teams accountable as his operation expanded. When he moved beyond three locations he couldn’t visit each store daily, which created stress and left gaps in daily closeout tasks and employee coaching.

He implemented Jolt—using checklists, date-code labels, temp probes, photo capture and reporting—which was intuitive for staff and streamlined daily processes. The result was more time back for management, improved visibility and accountability, consistent procedures across stores, and labor savings that freed Brett to focus on leadership development.

Jersey Mike’s

Brett Lewis

Jersey Mike’s