Case Study: Dairy Queen achieves 167% increase in checklist completion and improved food safety with Jolt

Jolt Helps Dairy Queen Switch from Paper to Digital Checklists

Dairy Queen owner Bob Lozano in McAllen, TX was struggling with store cleanliness, poor food safety practices, and Systems & Routines completion rates under 30%. He needed a way to boost accountability and get his team to follow corporate checklists reliably.

Jolt replaced paper logs with digital checklists (opening/closing and cleaning), wireless temperature monitoring with notifications, Dairy Queen corporate food safety checklists, and monthly employee performance reviews. The store’s cleanliness rose to the highest evaluation rating, checklist completion jumped 167%, food safety improved, and Bob credited Jolt’s fast support and expanded use of all three solutions for the turnaround.

Dairy Queen

Bob Lozano

Franchise Owner