Case Study: LEGOLAND California achieves a 45% reduction in documentation errors with Jolt

A Jolt Case Study

Preview of the Legoland California Case Study

Jolt Decreased Legoland’s Documentation Errors by 45%

LEGOLAND in Carlsbad, CA, led by Operations and Compliance Manager Jamie Smith, faced frequent documentation errors, inefficient paper-based safety checks across dozens of rides, slow performance reviews, and low employee accountability. Jamie needed a digital solution to speed up checks, improve accuracy, and simplify reviews.

They piloted Jolt, using daily digital safety checklists, a training hub, and structured performance reviews to boost timeliness and accountability. The results: documentation errors fell 45%, performance review time dropped 60%, and Jolt was expanded across LEGOLAND California and Florida and into attractions, maintenance, retail, and food departments.


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Legoland California

Jamie Smith

Operations and Compliance Manager


Jolt

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