Jolt
40 Case Studies
A Jolt Case Study
LEGOLAND in Carlsbad, CA, led by Operations and Compliance Manager Jamie Smith, faced frequent documentation errors, inefficient paper-based safety checks across dozens of rides, slow performance reviews, and low employee accountability. Jamie needed a digital solution to speed up checks, improve accuracy, and simplify reviews.
They piloted Jolt, using daily digital safety checklists, a training hub, and structured performance reviews to boost timeliness and accountability. The results: documentation errors fell 45%, performance review time dropped 60%, and Jolt was expanded across LEGOLAND California and Florida and into attractions, maintenance, retail, and food departments.
Jamie Smith
Operations and Compliance Manager