Case Study: Balance Grille improves operational consistency and accountability with Jolt

Balance Grille - Customer Case Study

The customer, Balance Grille, faced challenges scaling its operations and maintaining consistency after expanding from one to four locations. Marc, their Training Director & Systems Analyst, was looking for a replacement for paper-based systems to better track employee productivity and provide up-to-date information. They found a solution with the vendor Jolt.

Jolt provided a system that was easy to onboard and adopt. Balance Grille most utilized Jolt's tasks, checklists, and information storage features to keep staff on top of their duties and store training documents. The implementation led to an employee culture of accountability, better operational and fiscal performance, and a dramatic decrease in the time it takes to close stores. Marc also highlighted the temp log feature, which sends immediate alerts for malfunctioning equipment.

Balance Grille

Marc

Training Director & Systems Analyst