Case Study: A&W Restaurants achieves consistent operations and improved food quality with Jolt

A&W Restaurants - Customer Case Study

Dan, the General Manager of a growing multi-location restaurant group, was struggling to hold staff accountable—tasks were missed, prep was inconsistent, and work had to be redone, causing waste, extra labor and low morale. Owners wanted consistent procedures across stores but lacked a flexible, easy-to-update system to enforce standards and streamline daily operations.

They implemented Jolt (lists, labels, scheduling and a mobile app) to standardize workflows, add checks-and-balances, and send automated notifications when tasks weren’t completed. The platform increased task completion and productivity, reduced food waste and labor costs, improved food quality and customer satisfaction, boosted team morale, and gave managers peace of mind that work is getting done even when they’re not on site.

A&W Restaurants

Dan

General Manager