Case Study: Global Pharmaceutical Company Improves Lab Productivity with Johnson Controls Intelligent Laboratories

Global Pharmaceutical company - Customer Case Study

Global Pharmaceutical company partnered with Johnson Controls and CBRE to improve laboratory efficiency and science productivity across its R&D environment. The customer needed better visibility into space use, equipment utilization, and lab conditions after dealing with overcrowded mini-labs, underused areas, and temperature inconsistencies that were affecting work and storage.

Johnson Controls and CBRE implemented the cloud-hosted Intelligent Laboratories solution, which used real-time sensor data from environmental monitors, asset trackers, badges, and occupancy sensors to analyze lab performance. The insights led to a redesigned floor plan, justified investment in heavily used thermocyclers, and fixes for HVAC imbalance by adding dedicated chillers in hot zones, resulting in improved productivity, better equipment use, reduced failed tests, lower costs, and a safer, more comfortable lab environment.