Case Study: SelectData increases production and maintains 95% accuracy with John Snow Labs

SelectData boosts production by 10% with John Snow Labs

SelectData, a provider of clinical coding and revenue cycle management services for the home health industry, faced the challenge of processing a massive volume of noisy, scanned, free-text patient records. A shortage of skilled medical coders made it difficult to accurately extract diagnoses and medications for billing and treatment. To address this, they partnered with vendor John Snow Labs, utilizing their Spark NLP technology to automate parts of the coding workflow.

The solution implemented by John Snow Labs used AI to understand complex healthcare text and extract implied information from patient records. This allowed SelectData to intelligently match records to coders based on difficulty level. The results included a 10% increase in overall production while maintaining a 95% accuracy rate with their existing staff.

SelectData