Case Study: Rug Doctor achieves rapid ROI by eliminating unnecessary routing costs with John Galt Solutions' Atlas Planning Suite

Rug Doctor Achieves Rapid ROI by Eliminating Unnecessary Routing Costs

Rug Doctor, a manufacturer and retailer of carpet-cleaning products, faced inefficiencies from static routing plans that sent service technicians to stores regardless of demand, leading to unnecessary fuel, maintenance and overtime costs, stock-outs, and low customer satisfaction. To solve this, Rug Doctor partnered with John Galt Solutions and implemented the Atlas Planning Suite to gain visibility into store-level demand and redesign routing rules.

John Galt Solutions configured Atlas Planning Suite to optimize routing based on real-time demand, scheduling routing plans daily to minimize delivery costs and eliminate unnecessary overtime. As a result, Rug Doctor reduced routing costs, improved customer service and satisfaction, redesigned its supply chain network, increased profitability and achieved rapid ROI.

Rug Doctor

Cherie Phelan

Demand Planning Manager