Case Study: Trek Bikes achieves 100% candidate response rate with Jobvite Text

Trek Connects with Candidates Quicker through Text

Trek Bicycle Corporation’s retail recruiting team, tasked with filling 100+ roles across North America with just two people, struggled to get timely responses because candidates often don’t check email while working on the store floor. Important messages were getting lost or ignored, slowing hiring and frustrating recruiters who needed quick confirmations.

Trek began using Jobvite Text to coordinate interviews, ask quick application questions, and notify candidates about offers, reaching people where they’re most responsive. The change produced a 100% response rate to texts, sped up hiring, improved the candidate experience, and let recruiters manage outreach from anywhere via the Jobvite Text mobile app.

Trek Bikes

Storm Schmitt

Recruiter