Case Study: Progressive Insurance achieves a unified ATS & CRM and modern recruiting capabilities with Jobvite

Jobvite provides Progressive Insurance with a single-source system for ATS and CRM

Progressive Insurance, a nearly century-old insurer with close to 30 million policyholders and more than 60,000 employees (projected to reach 70,000), handles roughly 750,000 job applications and 20,000–25,000 hires annually. Their talent acquisition struggled with a fragmented tech stack—separate ATS and CRM vendors that didn’t integrate well—plus a deteriorating vendor relationship, limited modern functionality (like texting and Google job scraping), and unsatisfactory support.

Progressive implemented Jobvite as a single-source ATS+CRM to centralize recruiting, add Intelligent Messaging (texting), Google job scraping, chatbots, automated sourcing, and better source attribution and tracking. The partnership and platform aim to improve recruiter, hiring manager, and candidate experiences, boost data transparency and insights, and drive efficiency through automation—helping Progressive scale hiring, enable internal mobility, and reduce time-to-fill and cost-per-hire.

Progressive Insurance

Neil Lenane

Business Leader of Talent Acquisition