Case Study: Euromaster achieves automated employee idea collection, approval and rewards with JobRouter

Internal suggestion system collects, evaluates and rewards employee ideas

Euromaster, a German tire retail and vehicle maintenance group with roughly 2,500 employees and 320 branches, needed a systematic internal suggestion system after employee surveys repeatedly called for one. They chose JobRouter's digital process automation platform to design a centralized, easy-to-use workflow that would collect, evaluate and reward employee ideas across the decentralized organization.

JobRouter implemented the "MasterIdea" process with defined review steps, a bonus matrix, escalation rules and automatic notifications to ensure transparent, timely handling (HSQ → supervisor → works council → payroll). The solution drove strong adoption — far more than 100 suggestions submitted in the first six months — and delivered measurable benefits in faster, fairer processing, increased employee engagement and automated bonus payments.

Euromaster