Joblogic
56 Case Studies
A Joblogic Case Study
Turnkey Instruments Ltd., a leading designer and manufacturer of industrial and scientific instrumentation, had grown beyond the capacity of its basic paper-based processes and was struggling to track the increasing volume of products and service jobs. To address this, Turnkey implemented Joblogic’s field service/service management solution to replace manual systems and centralize job, engineer and customer information.
Joblogic gave Turnkey end-to-end job visibility with continuous feedback from engineers and customers, real-time updates for all stakeholders, and a single, manageable global workflow. As a result, Turnkey’s processes became far more efficient and scalable, boosting productivity and allowing the company to continue growing without becoming overwhelmed.
Paul Moloney
Assistant General Manager & Service Manager