Case Study: Trojan Property Maintenance achieves real-time job visibility and boosts customer service with Joblogic

Trojan Property Maintenance - Customer Case Study

Trojan Property Maintenance, a 17‑year‑old Surrey‑based building services provider with 20 employees (13 engineers and 7 office staff), struggled with a previous management platform that failed to deliver real‑time job information and made it hard to keep operations up to date. To solve this, Trojan began using Joblogic’s property maintenance software in January 2019 to gain better visibility and communication between field engineers and the back office.

Joblogic implemented a centralised system to log and oversee customers, sites, jobs and invoices and to deliver real‑time updates even without reliance on phone signal. According to Operations Manager Graham Allman‑Talbot, Joblogic has saved time and money, improved customer service and satisfaction, provided up‑to‑the‑minute cost analysis on all jobs, and ensured accurate invoicing.

Trojan Property Maintenance

Graham Allman-Talbot

Operations Manager