Case Study: Rowland Door Services Ltd achieves an 80% reduction in paperwork and faster, more reliable service with Joblogic

Rowland Door Services Ltd - Customer Case Study

Rowland Door Services Ltd, a Birmingham‑based ISO 9001 and SafeContractor accredited specialist in industrial doors and loading bay equipment, was growing beyond the capabilities of spreadsheets and in‑house software. To maintain high service standards and retain critical data across a growing customer base, Rowland Door Services Ltd selected Joblogic and its core system, including the Joblogic Mobile Engineer App and Customer Portal.

Joblogic replaced paper processes with a virtual system that cut paperwork by at least 80% and introduced live job status, bespoke mobile forms and improved data capture via the Mobile Engineer App, while the Customer Portal gave clients real‑time job visibility and audit trails. These Joblogic solutions reduced engineer reporting errors, relieved back‑office workload, improved customer self‑service and have saved Rowland Door Services Ltd measurable time and money.

Rowland Door Services Ltd

Michael Palfrey

Installation and Service Director