Case Study: RDA Service & Installation cuts job time by 50% with Joblogic

RDA Cuts Job Time by 50% and Doubles Efficiency with Joblogic’s Smart Automation

RDA Service & Installation, a domestic appliance repair business serving customers across Scotland, was struggling with an outdated database and manual, email-based processes to manage jobs, track work, and communicate with customers. As the company grew, these methods created inefficiencies, longer processing times, and a heavy admin burden, prompting them to look for a more modern field service management solution from Joblogic.

Joblogic implemented its smart automation platform to provide real-time job tracking, automated invoicing, customer communication, and a visual work planner. The results were significant: RDA Service & Installation cut job-related man-hours by 50%, doubled operational efficiency, reduced admin costs, improved communication and cash flow, and enabled engineers to update jobs on site with far less delay.

RDA Service & Installation

Barry Russel

General Manager