Case Study: Gratte Brothers achieves streamlined maintenance management and increased customer satisfaction with Joblogic

Gratte Brothers - Customer Case Study

Gratte Brothers, a UK building services engineer founded in 1946, faced rapid growth in its M&E Maintenance Division and needed a better way to manage contracts, assets and field teams. They chose Joblogic’s software and customer portal to replace paper-based processes and support professional relationships with large national clients.

Joblogic implemented an end-to-end solution—secure electronic data storage, customer portal, Contract Information Packs, purchase orders/quotes/invoicing and PPM/reactive planning—giving 100% visibility to administration, operations and clients. As a result Joblogic enabled instant access to job data for engineers and office staff, faster job completion, greatly increased customer satisfaction and stronger tender competitiveness for Gratte Brothers.

Gratte Brothers

Andrew Saffin

Service & Maintenance Divisional Manager