Case Study: ICON Information Consultants achieves 33% more submittals and streamlined recruiting with JobDiva

ICON Information Consultants Increases Submittal Rate 33%, Harnesses Candidate Texting Tech and Makes Remote Recruiting Easy Using JobDiva

ICON Information Consultants, a Houston-based staffing and talent management firm with more than 3,250 employees and clients across industries, faced fractured front- and back-office systems that left candidate sourcing, tracking and onboarding inefficient and opaque. Seeking a single, configurable solution, ICON evaluated options and selected JobDiva’s cloud-based staffing platform to replace standalone tools and unify recruiting, onboarding and communications.

JobDiva was rolled out across sourcing, CRM, onboarding and mobile workflows—leveraging features like DivaBuzz texting, BI reporting and built-in onboarding—to centralize data, automate administrative work and improve recruiter visibility. The implementation drove measurable gains: ICON’s submittal rate increased 33% versus pre-adoption, while source tracking, compliance reporting and remote-work readiness improved substantially thanks to JobDiva.

ICON Information Consultants

Pamela O’Rourke

Founder and Chief Executive Officer