Case Study: Michigan Ladder Company achieves significant cost savings and operational efficiencies with JobBOSS

Michigan Ladder Company - Customer Case Study

Michigan Ladder Company, a family-owned ladder manufacturer in Ypsilanti, Michigan, operates with a lean 20-person team and faced the challenge of improving automation and operational efficiency while never having used its ERP to full capacity. Training needs were high but company-wide training initially seemed too costly, leaving Exact Macola Progression underutilized as the business prepared for future growth. JobBOSS was engaged to address those training and ERP adoption challenges.

JobBOSS implemented an Unlimited Training Plan for the ERP that delivered rapid, affordable learning through virtual labs and one-on-one instruction, driving 90% employee participation and an average of 4–6 Macola training sessions per employee per year. The program produced $11,075 in first-year savings, accelerated advanced use of the ERP across order entry, AP and inventory management, and increased automation and real-time data access—strengthening Michigan Ladder Company’s competitiveness and customer service.

Michigan Ladder Company

Tom Harrison

President