Jobber
72 Case Studies
A Jobber Case Study
Valor Plumbing, a two‑person, eight‑year‑old company in Los Angeles run by Henry Sanchez and office administrator Kiya, faced the risk of being left behind as the plumbing industry moved online. Henry started out on paper after leaving a long career in printing and knew he had to modernize to survive rising customer expectations and increasing competition.
They adopted Jobber field service software and other tools, moving from handwritten notes to online work requests, photo‑ and video‑enhanced estimates, automated on‑my‑way messages, and ePayments. The result: faster quote approvals, quicker payments and improved cash flow, a more professional customer experience that drives referrals, and the operational foundation to pursue higher‑margin work and steady growth.
Henry Sanchez
Valor Plumbing