Case Study: Trust Home Comfort Ltd. achieves streamlined scheduling and professional client management with Jobber

Trust Home Comfort LTD. - Customer Case Study

Trust Home Comfort Ltd., an Edmonton-based HVAC company founded in 2013 by sales pro Van Wu and a service-industry partner, offers furnace, air conditioner, water heater installs and repairs. Wanting to grow by keeping customers and encouraging referrals, their priorities were affordability, no long-term contracts, and strong client tracking — so they needed software to manage acquisition, scheduling, jobs and follow-ups without a big upfront risk.

They started using Jobber in 2015 for its low-cost, subscription model and features like scheduling and dispatching, client management, follow-ups, templates and the ability to attach serial numbers and images. The result was more professional client communication, faster coordination using the calendar and on‑device invoicing, and better handling of emergency and scheduled jobs — a user-friendly system that supported growth and repeat business.

Trust Home Comfort LTD.

Van wu

Owner