Case Study: Oh Deer achieves 1800% growth with Jobber

Repelling Pests And Making Gains, Using Tech To Grow 1800% In 5 Years

ohDeer - South Shore, a pest control franchise, faced immense administrative pressure and a lack of work-life balance for its owner due to astronomical 1800% growth over five years. The owner, David Mulcahy, was overwhelmed by managing hundreds of quotes, complex scheduling for recurring services, and incessant client calls, leaving no time for his family. To address these challenges, the company turned to the vendor Jobber for its field service management software.

The solution implemented involved using Jobber to manage all quoting, scheduling, and administrative tasks. This was coupled with outsourcing phone operations to Pink Callers, a service that integrated directly with Jobber to handle the high call volume while maintaining the company's personal, family-business feel. As a result, ohDeer - South Shore scaled efficiently, processing over 500 quotes per season and growing to 920 active clients. Most importantly, Jobber’s platform allowed the owner to shift his focus from working in the business to working on it, reclaiming his time and enabling continued growth.

Oh Deer

David Mulcahy

Owner