Case Study: Park Lane Plumbing achieves streamlined operations and faster quoting with Jobber

Quality Over Quantity How Not Flooding the Market is Benefiting Park Lane Plumbing

Park Lane Plumbing is a family-run Sherwood Park business founded in 1985 that operates with three employees and no website, social media, or paid advertising. Their challenge was staying afloat and competing with larger firms through economic ups and downs while keeping overhead low and maintaining commercial accounts—worrying at times that clients might prefer bigger operations after scaling down from a previous HVAC partnership.

They solved this by leaning into relationships and predictable commercial work (backflow tests, maintenance) and by using Jobber’s field service software to organize client and equipment data, manage recurring jobs, and speed up quoting and approvals. The result is steady, predictable revenue, faster quote-to-job turnaround, strong retention of high-profile clients (Starbucks, Subway, Jim Pattison Group), and a streamlined, sustainable operation that fits their small-team model.

Park Lane Plumbing

Ann Lane

Park Lane Plumbing