Jobber
72 Case Studies
Case Study: Logan Tree Experts achieves streamlined operations and increased sales with Jobber
A Jobber Case Study
How to Run a Tree Service Business: 5 Lessons from a Master Arborist
Logan Tree Experts, a 13-year, 8-person tree care business in Lakefield, ON run by Matt and Tracy Logan, faced a highly competitive, unregulated market where standing out — and keeping operations orderly — was a constant challenge. They needed to differentiate from numerous local competitors, deliver consistent professional service, and solve growing operational chaos and staff turnover that came with scaling.
They focused on expertise and customer service (Matt is a Board Certified Master Arborist; Tracy manages client intake) while adopting Jobber to streamline scheduling, quotes, follow-ups, and crew communication. The combined strategy boosted their online presence and leads, improved quote-to-sale conversion, earned a Customer Service Excellence award, reduced paperwork errors, empowered crews, and freed Matt and Tracy to focus on growth.
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Logan Tree Experts
Tracy Logan
Logan Tree Experts