Jobber
72 Case Studies
A Jobber Case Study
Patriot Chimney is a veteran‑owned Roanoke Valley chimney service founded in 2017 with five employees. Despite early profitability, the team ran on pen and paper, missed calls while on jobs, and risked burnout as founders juggled full‑time work and admin tasks, which hurt customer response and growth.
In October 2018 Patriot implemented Jobber’s field service software to manage online booking, quotes, routing, time tracking and invoicing. The result: a 167% year‑over‑year revenue jump (from ~$14.5K to ~$38.7K), a 45% proposal close rate, the ability to hire admin and sales staff, remote management capacity, reduced after‑hours work for crews, and continued profitable expansion including a veteran‑focused nonprofit.
Mitchell Blackmon
Co-Owner