Case Study: Brilliance Luxury Cleaning achieves unified operations and improved client and employee communication with Jobber

Brilliance Luxury Cleaning - Customer Case Study

Brilliance Luxury Cleaning, an eight-year-old, eight-employee cleaning company in Hamilton, Ontario led by Blair Goetz, struggled with fragmented operations using iCal, MoneyWorks and Moneris. Important information was getting lost, schedules required daily manual updates, and there was no real-time job board or easy way to capture client requests.

After switching to Jobber’s all-in-one platform, Brilliance unified its data and improved communication with clients and staff—employees can access real-time schedules, client notes are stored on jobs, and automated email reminders and website integration simplify booking. The result: streamlined operations, fewer manual tasks, better client service, and faster product updates (including GPS waypoints) that keep the business running more efficiently.

Brilliance Luxury Cleaning

Blair Goetz

Brilliance Luxury Cleaning