Case Study: Furnace Pros Niagara achieves record sales and faster emergency response with Jobber

Better Scheduling Led To This Hvac Business’ Highest Year On Record

Furnace Pros Niagara is a family-owned, six-person HVAC company in Niagara, Ontario, run by siblings Jason and Julia Frey. As their business grew, they became over-extended and were operating “on the fly,” struggling to manage bookings, dispatching, and fast emergency response times that are critical in their trade.

In 2019 they implemented Jobber to capture their entire workflow—quoting, ordering, scheduling, dispatching, customer records and live GPS tracking of trucks—which streamlined operations and cut scheduling stress. The result: faster emergency responses, improved customer service, their highest month on record and the best year yet in sales, plus more time to plan growth (expanding trucks, facilities and market reach).

Furnace Pros Niagara

Julia Frey

Operations Manager