Case Study: Leading Retail Company achieves 60% more completed applications with Jobalign

Leading Retail Company - Customer Case Study

Leading Retail Company struggled to source high-volume, customer-facing retail candidates as turnover climbed to ~65% and younger jobseekers increasingly relied on mobile devices; click-to-apply rates were under 5% and application abandonment exceeded 80%. To solve this, they engaged Jobalign and implemented Jobalign’s Candidate Engagement Platform, including mobile-optimized and text-to-apply application channels.

Jobalign deployed a mobile-friendly application flow with text-to-apply, social/web channels, company-specific pre-screening, and English/Spanish templates supported by dedicated account managers. The outcome: abandonment dropped from over 80% to under 20% (about 60% more completed applications), roughly 37,000 hours saved for hiring managers, 72% savings in labor and job advertising, and 67% of applicants coming via mobile — accelerating fills and lowering cost-per-hire through Jobalign.