Case Study: Pillar Hotels & Resorts achieves 71% savings and hires in under a week with Jobalign

71% savings after processing 98,000 bilingual mobile applications

Pillar Hotels & Resorts, a major U.S. hotel management company with 7,000 employees and more than 220 hotels, struggled with slow hiring (average time-to-hire over 30 days), high pay-per-click advertising costs, and poor outreach to Spanish-speaking hourly workers. To address this, they engaged Jobalign to deploy an ad-free, bilingual mobile automated pre-screening service tailored to hospitality hourly hiring.

Jobalign implemented EEOC‑compliant, bilingual pre-screening questions, automated identity verification, and local candidate matching accessible to hiring managers on PC or tablet. Jobalign processed 98,600 applicants and delivered 19,400 pre-qualified local matches (paid only for those matches), saving recruiters 11,000 hours, cutting time-to-hire from 30+ days to less than a week, achieving 71% savings in labor and advertising, and attracting 50% mobile applicants.

Pillar Hotels & Resorts

Tricia McCallum

Task Force Manager