Case Study: PetDirect builds a talent pool of 2,000+ candidates with JobAdder

PetDirect builds talent pool of over 2,000 candidates and boosts candidate experience with JobAdder

PetDirect, a fast-growing pet retailer, needed to bring recruitment in-house and improve hiring speed and candidate experience. With a small HR team and continued business growth, the company required an ATS and CRM that could help manage the full recruitment process efficiently. PetDirect chose JobAdder to support this move.

JobAdder was implemented quickly and used to build recruitment workflows, templates, and candidate communication from scratch. The result was a streamlined hiring process that helped PetDirect advertise and fill 12+ roles, sometimes within a week, while growing its talent pool to over 2,000 candidates. JobAdder also improved hiring manager and candidate experience, reduced reliance on external agencies, and gave the HR team a highly efficient, easy-to-use recruitment system.

PetDirect

Brooke Riley

Head of People & Culture