Case Study: Exchange Street achieves a seamless CRM switch and major time savings with JobAdder

Exchange Street enjoy a straightforward, seamless switch to JobAdder

Exchange Street, a specialist finance and insurance recruitment agency established in 2002, was struggling with a slow, clunky legacy CRM that made it difficult to manage years of candidate and client data. The team needed a more modern, easy-to-use ATS and CRM that recruiters would actually want to adopt, and JobAdder emerged as the preferred choice through word-of-mouth recommendations.

JobAdder delivered a smooth, tailored implementation and data migration, with strong support throughout the switch. Exchange Street now has centralized data, improved workflows, and a more usable system that saves significant time on admin — including cutting candidate loading time by around 1 to 1.5 minutes each, and reducing note-taking from 15-20 minutes to about 2 minutes. According to the customer, JobAdder has freed up time for automation, marketing, and business development, delivering a clear productivity boost.

Exchange Street

Andy Taylor

Director