Case Study: LBMX simplifies meeting room booking and visitor management with Joan

How LBMX Solved Two Workplace Problems With Joan

The customer, LBMX, a company with around 120 employees, faced two key workplace challenges: inefficient meeting room bookings that caused conflicts and a lack of a dedicated visitor management system needed for its SOC 2 compliance review. To solve these problems, LBMX's Senior Systems Administrator, Matthew Arnold, sought a solution from the vendor, Joan.

Joan provided its all-in-one workplace solution, including room displays and a visitor management system. The Joan displays synced with Microsoft 365 calendars to show room availability at a glance, eliminating booking conflicts. For visitors, a QR code system created a structured, digital log. The results were a significant reduction in complaints about room bookings and the establishment of a clear digital audit trail for security compliance. The vendor, Joan, delivered a single system that solved both problems efficiently.

LBMX