Case Study: Ciena improves global manufacturing quality and yield with JMP

Ciena - Customer Case Study

Ciena, a network systems, software and services company, faced growing quality and data-analysis challenges as manufacturing became increasingly global and outsourced to contract manufacturers across multiple regions. With different suppliers collecting and analyzing data in different ways, Ciena needed a better way to standardize and evaluate production data for quality assurance and process improvement, using JMP statistical discovery software.

JMP helped Ciena combine large, messy data sets, check DOE designs, analyze variability, and identify outliers and hidden process issues across suppliers. The result was faster, more effective root-cause analysis and more consistent manufacturing; in one laser process, JMP helped Ciena improve yield from 1% to 5%, while also uncovering recurring supplier defects and previously unknown areas for improvement.

Ciena

David Seniuk

Senior Product Engineer