Case Study: TAB Bank achieves faster loan processing and internal process automation with Jmix

TAB Bank gains internal process excellence to reduce costs while expanding the business

TAB Bank, a Utah-based business bank serving SMEs across the US, needed a more efficient way to handle internal digitalization and automate loan and deposit processing. Its existing CRM-based approach left customer data siloed and required too many manual steps, making it difficult to support end-to-end loan application processing and avoid renewing the old system’s licensing costs. Jmix was chosen to help build a custom workflow solution that fit banking compliance requirements and supported rapid application development.

Working with the TAB Bank team, Jmix delivered the new loan application workflow on time, along with additional internal systems for risk management, automated credit checks, customer 360 views, and payment reconciliation. The new solution automated 70–80% of approval/rejection decisions, reduced loan processing time from two days to about one hour, and delivered up to 20% savings in specialists’ work time. As a result, TAB Bank improved productivity and service quality without growing headcount.

TAB Bank