Case Study: CDER Group achieves 3-fold revenue growth with Jmix

3-Fold Revenue Growth of a Debt Recovery Agency

CDER Group, a leading UK debt collection and enforcement agency, wanted to grow beyond its legacy IT limitations. Its aging off-the-shelf system required heavy manual work, offered poor transparency into field activity and collections, and could not support the company’s need for a competitive, custom-built platform. Jmix helped CDER move beyond a shared industry solution and build a system tailored to its business.

Jmix delivered Hito Edge, a custom platform launched in parallel with the legacy system to reduce risk. The solution automated agent scheduling, case scoring, payments, invoicing, and compliance, while giving staff and mobile agents better visibility and control. The impact was strong: CDER’s revenues grew to £15 million a year, three times the level at project start, complaints fell by 22%, collections increased by 22% in the first two years after go-live, and direct costs dropped by 12%.

CDER Group