Case Study: Bolivar Technical College achieves 99.99% uptime and 90–95% budget predictability with JMARK

Bolivar Technical College achieves 99.99% uptime with JMARK

Bolivar Technical College, a technical college based in Bolivar, Missouri, faced challenges with its in-house IT model as it grew. A small team with limited expertise was responsible for increasingly complex systems, creating risks to reliability and creating unpredictable IT budgeting. The college needed a more scalable approach to ensure uptime and protect student data, leading them to partner with JMARK for a fully managed IT service model.

JMARK implemented a fully managed IT solution that included infrastructure reliability, security, and strategic planning. This partnership resulted in 99.99% system uptime and 90–95% IT budget predictability for the college. Most significantly, the stability provided by JMARK enabled the college to confidently launch online and hybrid learning programs, which now generate approximately 30–35% of its total revenue.

Bolivar Technical College