Case Study: Schneider Electric achieves lower TCO and boosts productivity, sales and partner engagement with Jive Software

Schneider Electric Energizes Productivity, Sales and Partner Engagement with Jive Internal and External Communities

Schneider Electric, a global energy-management specialist operating in 100+ countries, faced a fragmented collaboration landscape—25+ internal systems and a patchwork of external platforms—which drove up costs, created access and duplication issues, and hampered productivity. The company needed a single, scalable solution that could replace disparate tools and support diverse teams, partners and customers.

They deployed two cloud-based Jive instances—“fuse” for employees and “exchange” for partners and customers—consolidating 30+ legacy systems and enabling rapid adoption (90% of target users in 48 hours). The move cut TCO and IT burden, improved cross-functional collaboration (product development, sales, services, HR, etc.), increased partner/customer engagement and call deflection, and created a growing knowledge hub that accelerated time-to-market and improved business results.

Schneider Electric

Todd Moran

Director of Social Enterprise, Schneider Electric