Case Study: Nuance Communications achieves seamless migration and enhanced collaboration with Jive Software (Jive Cloud)

Nuance Communications Uses Jive Cloud To Unlock Powerful Intranet Features

Nuance Communications, a global AI solutions company with over 10,000 employees, launched its Jive intranet "The Voice" in 2012 and quickly made it the go-to platform across 39 countries. By 2015 Nuance wanted to move to Jive Cloud to access new features and automatic upgrades, but leaders were concerned about preserving their customized structure, content and community during the transition.

Nuance migrated to Jive Cloud while keeping their existing intranet structure, gaining automatic no‑cost upgrades and new capabilities like External Groups for secure partner collaboration and PeopleGraph for contextual search and easy group creation. With support from Jive Professional Services the rollout completed within weeks with no disruption; users and executives reported strong adoption, improved collaboration and faster access to information.

Nuance Communications

Kim Nelson

Community Manager