Case Study: UBM (events services company) cuts time spent searching for information by 50% with Jive Software

Jive Helps UBM Cut Time Spent Searching For Information By 50%

UBM, a London-based events services company with 1,000–5,000 employees operating across Europe, Asia and North America, struggled to connect multiple divisions and offices as it expanded. Management needed an intranet that would unite employees while preserving divisional autonomy, but few solutions offered the right combination of features and ease of use.

After seeing a Jive demo and running a pilot, UBM launched a Jive intranet that centralized communication and used PeopleGraph to surface relevant people and content; within 12 months 80% of employees were active and time spent searching for information fell by 50%. The platform boosted collaboration and awareness of business initiatives, delivered measurable ROI (an estimated 7–10% impact on top/bottom-line growth), and strengthened company culture across locations.

UBM

Ted Hopton

Community Manager, UBM