Case Study: FICO achieves rapid digital migration and cultural transformation with Jive Software's Jive-n Social Intranet

FICO spurs digital migration, cultural transformation with Jive-n Social Intranet

FICO, a leading analytics software company serving businesses in more than 90 countries, was held back by siloed people and processes, disconnected tools, hard‑to‑find information and a closed culture across its 2,800 employees — challenges that jeopardized its move from on‑premise software to cloud‑based services and the revenue growth linked to that transition.

FICO deployed Jive-n in the cloud as a single collaborative hub across 28 countries, integrating Salesforce, SharePoint, Microsoft Office/Outlook and cloud storage to enable seamless collaboration on desktops and mobile. The platform reached 97% adoption in four months and delivered immediate improvements in productivity, knowledge sharing and speed to market, generated 200+ employee product ideas (an 8x increase), and catalyzed cultural change to support FICO’s digital migration.

FICO

Tony McGivern

CIO