Case Study: Trinity Health achieves rapid clinician collaboration and improved care coordination with Jive Software

Enabling Collaboration to Improve Health and Ensure Success in a Changing Healthcare Landscape

Trinity Health, one of the nation’s largest multi‑institutional Catholic healthcare systems, serves people in 21 states with 91 hospitals and 124 continuing care locations. Leaders needed a way to surface and advance expertise across a coast‑to‑coast network—sharing best practices across Graduate Medical Education programs, coordinating care with external partners, and helping clinicians rapidly adapt to evolving reimbursement models, EHR changes and post‑merger integration.

Trinity selected Jive as an easy, cross‑platform collaboration hub and rolled it out to clinicians, physicians, administrators, IT and external partners. The platform was rapidly adopted, provides on‑demand learning across 28 teaching hospitals, enables system‑wide sharing of clinical best practices and EHR updates, improves care coordination and supports post‑merger unification—while delivering engagement metrics to confirm communications reach frontline staff.

Trinity Health

Debi Kellogg

Director of Medical Education