Case Study: Nuance Communications achieves 100% adoption and rapid innovation with Jive Software's Jive-n Social Intranet

Collaboration and Innovation Take Off with Jive-n Social Intranet

Nuance Communications relied on its Jive-n social intranet as the hub of its innovation ecosystem but faced the challenge of moving to a modern, cloud-based platform without disrupting existing communities, content or workflows. The goal was to gain the latest collaboration and ideation features plus automatic updates while keeping the intranet’s structure and daily use intact.

Nuance migrated to Jive Cloud, preserving community content and structure and enabling automatic quarterly releases and built-in ideation tools. The move delivered seamless adoption and high-performance teamwork—thousands of employees connecting daily, 100% adoption, hundreds of new product ideas with several progressing to prototypes, and improved partner collaboration.

Nuance Communications

Kim Nelson

Community Manager