Case Study: Pearson Education unifies its global workforce and boosts collaboration with Jive Software

Building a Connected Brand With Social Business Software

Pearson, a global education and publishing company operating in dozens of countries under hundreds of brands, had grown through acquisitions that left it with multiple intranets and fragmented directories. The company needed a single, modern collaboration platform to connect employees across brands and regions, surface expertise, and help newly acquired teams integrate.

Pearson deployed Jive Social Business Software (Neo), expanding from a 700‑user pilot to 27,000 users within six months and engaging roughly 75% of employees by the end of 2011. Neo provided a global directory and searchable expertise, centralized blogs and discussions, and streamlined content sharing—resulting in faster project turnaround, increased transparency and cross‑unit synergies, and plans to extend collaboration to external partners.

Pearson Education

Karen Gettman

VP and Director, Community and Collaboration, Pearson