Case Study: Bluegreen Vacations achieves 12% revenue growth and 150 fewer help‑desk calls with Jive Software’s Jive‑n Social Intranet

Better Teamwork and More Sales with a Jive-n Social Intranet

Bluegreen Vacations’ Retail Marketing team—over 600 sales associates spread across roughly 90 locations—struggled with isolation and inconsistent knowledge sharing, which made it harder to coach reps, scale best practices, and provide timely support. The challenge was to unify a widely dispersed field force so they could collaborate, learn, and stay motivated despite working remotely.

Bluegreen deployed a cloud social intranet, “Circles | Colleagues Connecting & Collaborating,” powered by Jive‑n, to enable real‑time sharing, peer coaching, and fast answers. The platform reached about 80% adoption, helped drive a 12% revenue increase, and cut roughly 150 help‑desk calls per week, while boosting productivity, morale, and cost‑effective support.

BlueGreen Vacations

Jessica de la Torre

Marketing and Internal Community Manager for Retail Marketing