Case Study: ZirMed achieves 360-degree customer visibility and rapid Salesforce migration with Jitterbit

ZirMed - Customer Case Study

ZirMed, a national leader in revenue cycle management serving more than 100,000 healthcare providers, needed to migrate a decade-old homegrown customer support and billing system to Salesforce and synchronize customer data so operations could access cradle-to-grave information. With a tight three-month deadline, they also required a robust, easy-to-maintain integration that wouldn’t rely on outside experts.

Using Jitterbit, ZirMed migrated historical records and implemented seamless synchronization between its ticketing, billing and Salesforce systems. The project finished ahead of schedule, delivering a 360-degree customer view that improved proactive service and project management and now runs as a “set-and-forget” integration with minimal ongoing maintenance.

ZirMed

Chris Schremser

Chief Technology Officer