Case Study: Riverbed Xirrus achieves faster, automated Wi‑Fi provisioning and reliable Salesforce data with Jitterbit

Xirrus Accelerates Wireless Network Provisioning with Salesforce Integration

Xirrus, a leading provider of high‑performance wireless networks, needed to accelerate on‑the‑spot Wi‑Fi provisioning for events and customers. Their previous integration platform and custom code couldn’t handle multi‑object or near‑real‑time integrations, weren’t scalable, and required constant monitoring and manual data checks—slowing provisioning and undermining trust in Salesforce data.

By adopting Jitterbit, Xirrus rapidly connected its cloud platform, Salesforce and ERP with multi‑object, near‑real‑time integrations that auto-populate ownership, entitlement and license data across systems—moving from development to production overnight. The new solution removed brittle custom code, eliminated “babysitting,” is managed by one person (freeing ~0.25 FTE), improved data accuracy, and enabled faster, more reliable customer Wi‑Fi provisioning.

Riverbed Xirrus

Rick Austinson

Senior Director of IT