Case Study: WaterAid achieves faster integrations and streamlined reporting with Jitterbit Harmony

WaterAid - Customer Case Study

WaterAid is an international NGO working in 34 countries to deliver clean water, sanitation, and hygiene. The organization faced fragmented systems and time-consuming manual processes—integrations and reporting required days of coding each month, caused duplicate records and rekeying errors, and made oversight and metrics calculation cumbersome.

By deploying Jitterbit Harmony to orchestrate and automate integrations across platforms (Salesforce, SunSystems, mWater, BI tools, etc.), WaterAid streamlined oversight and simplified reporting. The change cut integration effort from days to hours, improved data quality and visibility, strengthened donor relationships, delivered cost savings, and enabled data-driven performance management and easier grant storytelling.

WaterAid

Christopher Agopian

Applicotion Support Analyst (Finance Systems)