Case Study: U.S. Trucking Retailer boosts revenue with Jitterbit integration

U.S. Trucking Retailer boosts revenue 50% with Jitterbit

A U.S. trucking retailer, the largest privately held dealer group in its region, faced significant challenges with its outdated ecommerce platform. The system was slow to update, required manual inventory management, and could not integrate with its complex Karmak DMS software, leading to a 50% drop in sales. Seeking a solution, the retailer chose Shopify for ecommerce and, based on their recommendation, selected Jitterbit for its integration expertise.

Jitterbit successfully integrated the retailer's sprawling Karmak DMS with Shopify and connected its 25 branches. Despite an initial misassignment of an inexperienced team, Jitterbit's support resolved the issues and completed the project in under three months. The results were substantial, including a 50% increase in overall revenue, a 67% decrease in hours spent on tasks, and annual savings of $30,000 on maintenance costs. The integration automated inventory, provided real-time data, and empowered the company to manage the solution in-house.