Case Study: Talent Plus achieves 7,500 hours/year savings and rapid Salesforce integration with Jitterbit

Talent Assessment Partner Maximizes Potential with Salesforce and Back Office Integration

Talent Plus, a talent assessment partner, began using Salesforce in 2012 and faced the challenge of replacing a custom homegrown back‑office system (TalentBank) by integrating its incomplete API with Salesforce without tying up developer resources. They needed a rapid, flexible, and cost‑effective integration approach to bring all essential back‑office data into Salesforce and support a long‑term platform change.

They implemented Jitterbit—recommended by Salesforce MVPs—to sync TalentBank and Salesforce. The integration delivered a seamless connection managed by a single in‑house resource, eliminated costly development work, and produced an independent ROI within two months. The automation saves 50 client‑facing reps about 3 hours per week (7,500 hours/year), roughly $250K annually, and enabled the move from the custom app to Salesforce.

Talent Plus