Case Study: Skullcandy achieves rapid in-house end-to-end integration and real-time data visibility with Jitterbit

Skullcandy - Customer Case Study

Skullcandy, a global audio brand selling in the U.S. and over 70 countries, was relying on ad hoc processes to share data between its SAP ByDesign ERP, web stores (Magento, Amazon, eBay) and 3PLs (UPS, DHL), which was time-consuming, error-prone and limited visibility across systems. The company needed a standardized, faster way to connect storefronts, shipping providers and trading partners like SPS Commerce.

Jitterbit delivered a graphical integration platform that went live in weeks, automating end-to-end processes between SAP ByDesign, Salesforce, Magento, 3PLs and SPS Commerce. The solution brought critical data operations in-house, provided complete cross-application visibility, reduced onboarding for new storefronts and 3PLs from weeks to hours, and introduced real-time alerts that replaced day‑long error discovery—enabling faster, more reliable growth.

Skullcandy

Mark Hopkins

Director of Information Technology