Case Study: Sika achieves automated Salesforce–SAP integration and eliminates manual data entry with Jitterbit

Sika bonds product data across its enterprise with seamless Salesforce and SAP integration

Sika, a global specialty chemicals company, was manually moving flat-file exports from SAP into Salesforce several days a week using Salesforce Data Loader. Each load required many hours of data manipulation and transformation and manual lookups to assign sales team members, limiting visibility and slowing processes between front- and back-office systems.

By deploying Jitterbit to integrate Salesforce and SAP, Sika automated Sales and Accounting data flows and linked individual sales, product mix, credit and accounts-receivable information for end-to-end visibility. The migration from manual loads to full integration was completed in under 48 hours during a free trial without outside support, eliminating manual data entry and file exports and creating automated closed-loop processes across Sales, Product, Credit and AR.

Sika

Mike Estes

Salesforce Business Analyst